Klantendienst
Betaalmethoden
Bijgewerkt op 20-08-2026
Ted Coffee en tedcoffee.com zijn eigendom van en worden beheerd door LOVACO BV, ingeschreven in België onder BTW-nummer BE1034660396.
Bij Ted Coffee betaalt u met Pay by Bank. U kiest uw betaalmethode tijdens het afrekenen en betaalt in een beveiligde betaalomgeving. Alle betalingen verlopen in euro.
1. Pay by Bank
U betaalt rechtstreeks vanuit uw eigen bank, zonder kaart. U kiest uw bank, bevestigt de betaling in uw bankapp of internetbankieren en de betaling wordt direct bevestigd.
Bestellen als particulier of als onderneming
Bij het afrekenen kiest u of u bestelt als particulier of als onderneming. Kiest u voor onderneming, dan vult u uw bedrijfsnaam en btw-nummer in, aangevuld met uw ondernemingsnummer of KvK-nummer en een eigen referentie of PO-nummer voor op de factuur. Wij maken de factuur op met die gegevens. Particuliere klanten behouden hun volledige consumentenrechten, waaronder het herroepingsrecht dat op onze pagina Retourneren & terugbetaling staat beschreven.
Verwerking na betaling
- Wij bevestigen uw bestelling per e-mail.
- Uw factuur wordt aangemaakt en meegestuurd.
- De zending vertrekt met DPD, doorgaans binnen 2–6 werkdagen — zie Verzending & levering.
Prijzen en btw
Alle prijzen zijn uitgedrukt in euro en zijn inclusief btw en inclusief levering. Er komen geen verzendkosten, toeslagen per betaalmethode of administratiekosten bij. De prijs op de productpagina is de prijs op uw factuur.
Factuur
Bij elke betaalde bestelling hoort een factuur van LOVACO BV (BTW BE1034660396). Ontbreekt er iets op uw factuur, mail ons dan op info@tedcoffee.com met uw bestelreferentie.
Terugbetalingen
Een terugbetaling gebeurt altijd via dezelfde betaalmethode als bij de bestelling, op dezelfde rekening of kaart. De termijnen staan op onze pagina Retourneren & terugbetaling.
Veiligheid
Het verkeer met onze site is versleuteld en de betaling zelf verloopt bij uw bank of kaartuitgever. Wij ontvangen of bewaren nooit uw volledige kaartnummer, pincode of bankcodes. Vraagt iemand u die gegevens per e-mail of telefoon, ga er dan niet op in en contacteer ons op info@tedcoffee.com.
Vragen over betalen
Onze klantendienst is bereikbaar maandag t.e.m. vrijdag, 9.00–17.00 uur via info@tedcoffee.com. Wij antwoordenbinnen 24 uur op werkdagen, uiterlijk binnen 48 uur. Zie ook Contact & advies.
Bedrijfsgegevens
- Websitenaam: Ted Coffee
- Bedrijfsnaam: LOVACO BV
- Adres: Oude Weg 192, Zulte, Oost-Vlaanderen, 9870, België
- E-mail: info@tedcoffee.com
- Contactformulier: Contact & advies
- Ondernemingsnummer: 1034.660.396
- BTW-nummer: BE1034660396
- Klantendienst: maandag t.e.m. vrijdag, 9.00–17.00 uur
- Antwoordtermijn: binnen 24 uur op werkdagen, uiterlijk binnen 48 uur
%20--%3e%3csvg%20id='svg2759'%20xmlns='http://www.w3.org/2000/svg'%20height='91.636'%20width='499.76'%20version='1.0'%3e%3cdefs%20id='defs2761'%3e%3cclipPath%20id='clipPath2855'%3e%3cpath%20id='path2857'%20d='m0%20595.28h841.89v-595.28h-841.89v595.28z'/%3e%3c/clipPath%3e%3c/defs%3e%3cg%20id='layer1'%20transform='translate(-127.26%20-383.69)'%3e%3cg%20id='g2851'%20transform='matrix(1.25%200%200%20-1.25%20-154.36%20849.47)'%3e%3cg%20id='g2853'%20clip-path='url(%23clipPath2855)'%3e%3cpath%20id='path2859'%20d='m360.92%20371.16h-21.48v-27.97h-22.36v27.97h-21.48v-70.37h21.48v27.68h22.36v-27.68h21.48v70.37zm74.72-56.23v56.23h-21.48v-70.37h38.84l3.23%2014.14h-20.59zm-37.36%2056.23h-21.48v-70.37h21.48v70.37zm87.08%200h-21.47v-70.37h21.47v70.37zm105.9-17.96c0%203.83%203.83%205.6%2010%205.6%206.77%200%2014.13-1.48%2019.13-3.55l-1.76%2015.32c-5.6%201.18-10.6%202.06-19.71%202.06-17.36%200-29.13-6.85-29.13-21.2%200-24.73%2033.55-19.73%2033.55-31.21%200-4.41-3.25-6.76-11.19-6.76-7.05%200-17.95%202.35-24.42%205.59l2.36-16.2c6.47-2.36%2015.29-3.53%2022.36-3.53%2017.94%200%2032.65%205.89%2032.65%2023.56%200%2023.54-33.84%2019.13-33.84%2030.32m-60.59-35.63c19.99%200%2032.65%2010.31%2032.65%2028.27%200%2019.72-13.53%2026.79-35.6%2026.79-8.53%200-18.83-0.59-26.18-1.47v-70.37h21.48v16.78h7.65zm11.47%2027.97c0-9.12-4.41-15.31-15.6-15.31h-3.52v29.08c1.25%200.07%202.42%200.07%203.52%200.07%2010.59%200%2015.6-5%2015.6-13.84m-287.72-27.97c20%200%2032.65%2010.31%2032.65%2028.27%200%2019.72-13.53%2026.79-35.59%2026.79-8.54%200-18.83-0.59-26.19-1.47v-70.37h21.48v16.78h7.65zm11.48%2027.97c0-9.12-4.42-15.31-15.6-15.31h-3.53v29.08c1.25%200.07%202.43%200.07%203.53%200.07%2010.59%200%2015.6-5%2015.6-13.84'%20fill='%230B5ED7'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e){kind=small}
'%3e%3cg%20transform='translate(35.43%2035.52)'%3e%3cpath%20d='m-399.9%20203h45.37v-105h0.6528l81.37%20105h59.31l-96.92-119.6%2093.03-106.6h-55.75l-81.7%2097.25v-97.25h-45.37v226.3'/%3e%3cpath%20d='m-77.8-23.44c38.54%200%2069.67%2031.24%2069.67%2069.81%200%2032.04-24.78%2057.61-54.23%2065.8l75.66%2090.65h-59.31l-82-105v105h-45.39v-226.3zm-50.31%20108.9%200.0932-73.28h36.88c20.21%200%2036.37%2016.41%2036.37%2036.65%200%2020.21-16.39%2036.63-36.63%2036.63h-36.72'%20style='fill-rule:evenodd'/%3e%3cpath%20d='m384.1%2012.49c20.59%200%2037.16%2016.69%2037.16%2037.28%200%2020.61-16.41%2035.72-37.02%2035.72h-36.61l-0.0233-73.28zm13.29-35.93c38.54%200%2069.67%2031.24%2069.67%2069.81%200%2038.54-31.24%2069.78-69.78%2069.78h-49.48l-0.1865%2086.66h-45.39v-226.3h95.17'%20style='fill-rule:evenodd'/%3e%3cpath%20d='m189%20127.5c0%2025.02-20.31%2045.3-45.32%2045.3-25.02%200-45.3-20.28-45.3-45.3v-150.9h-45.3v144.6c0%2060.62%2033.69%2085.57%2090.6%2085.57%2056.89%200%2090.6-24.95%2090.6-85.57v-144.6h-45.3l0.0233%20150.9'%20style='fill-rule:evenodd'/%3e%3cpath%20d='m647.3-19.01c-16.51-5.526-32.11-7.601-51.53-7.601-39.82%200-78.97%2018.44-78.97%2068.94%200%2074.75%2099.04%2056.96%2099.04%20100%200%2020.4-22.99%2029.14-40.15%2029.14-17.79%200-41.78-4.756-59.78-12.12v37.21c22.06%207.088%2037.79%2010.52%2062.39%2010.52%2045.63%200%2084.8-18.77%2084.8-68.31%200-75.73-99.07-59.22-99.07-98.39%200-24.6%2020.07-31.38%2035.63-31.38%2015.85%200%2033.41%203.94%2047.63%2010.1v-38.1'%20style='fill-rule:evenodd'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e){kind=small}
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2096.2%2019.1'%20style='enable-background:new%200%200%2096.2%2019.1;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill-rule:evenodd;clip-rule:evenodd;}%20%3c/style%3e%3cg%3e%3cpath%20class='st0'%20d='M43.6,5.2c-0.2-0.8-0.5-1.7-2.4-1.7c-1.9,0-2.2,0.7-2.2,1.3c0,2.1,8.5,0.6,8.5,5.5c0,3.9-3.8,4.6-5.9,4.6%20c-3.1,0-6.4-1-6.5-4.6h3.7c0,1.1,0.7,1.9,2.9,1.9c1.8,0,2.3-0.9,2.3-1.4c0-2.2-8.4-0.5-8.4-5.5c0-1.9,1.2-4.4,5.5-4.4%20c2.6,0,5.8,0.6,6.1,4.4H43.6z'/%3e%3cpath%20class='st0'%20d='M67.4,14.4h-3.6v-8c0-2-0.9-2.6-1.9-2.6c-1.8,0-2.4,1.1-2.4,2.7v7.9H56v-8c0-1.1,0-2.7-2.1-2.7%20c-1.7,0-2.2,1.1-2.2,2.6v8.1h-3.6V1.2h3.4v1.9h0.1C52,2.3,53,0.8,55.4,0.8c2,0,2.8,0.7,3.8,2.1c0.5-0.6,1.4-2.1,3.6-2.1%20c2.6,0,4.7,1.5,4.7,4.4V14.4z'/%3e%3cpath%20class='st0'%20d='M81.3,10.6c-0.9,3.2-3.6,4.2-5.9,4.2c-3.8,0-6.7-1.8-6.7-7.2c0-1.6,0.6-6.7,6.5-6.7c2.7,0,6.4,1.2,6.4,7.3v0.6%20h-9.3c0.1,1,0.3,3.2,3.2,3.2c1,0,2-0.5,2.3-1.4H81.3z%20M77.8,6.5c-0.2-2.1-1.6-2.8-2.7-2.8c-1.7,0-2.6,1-2.8,2.8H77.8z'/%3e%3cpath%20class='st0'%20d='M95.8,0.8v12.1c0,2.2-0.2,5.9-6.8,5.9c-2.8,0-5.7-1.1-5.9-3.8h3.9c0.2,0.6,0.4,1.3,2.5,1.3%20c1.9,0,2.8-0.9,2.8-2.9v-1.5l-0.1,0c-0.6,1-1.5,1.9-3.6,1.9c-3.3,0-5.8-2.1-5.8-6.6c0-4.4,2.6-6.6,5.6-6.6c2.5,0,3.5,1.4,4,2.2h0.1%20V0.8H95.8z%20M89.2,10.7c2.4,0,3-1.9,3-3.7c0-2.1-1.1-3.7-3-3.7c-1.3,0-2.8,0.9-2.8,3.9C86.4,8.8,87.1,10.7,89.2,10.7'/%3e%3cpath%20class='st0'%20d='M9.1,14.4c0,2.4-1.9,4.3-4.3,4.3c-2.4,0-4.3-1.9-4.3-4.3C0.4,12,2.4,10,4.8,10C7.1,10,9.1,12,9.1,14.4'/%3e%3cpath%20class='st0'%20d='M17.7,14.4c0,2.4-1.9,4.3-4.3,4.3c-2.4,0-4.3-1.9-4.3-4.3C9.1,12,11,10,13.4,10C15.8,10,17.7,12,17.7,14.4'/%3e%3cpath%20class='st0'%20d='M26.4,14.4c0,2.4-1.9,4.3-4.3,4.3c-2.4,0-4.3-1.9-4.3-4.3c0-2.4,1.9-4.3,4.3-4.3C24.5,10,26.4,12,26.4,14.4'/%3e%3cpath%20class='st0'%20d='M17.7,5.7c0,2.4-1.9,4.3-4.3,4.3C11,10,9.1,8.1,9.1,5.7c0-2.4,1.9-4.3,4.3-4.3C15.8,1.4,17.7,3.3,17.7,5.7'/%3e%3cpath%20class='st0'%20d='M26.4,5.7c0,2.4-1.9,4.3-4.3,4.3c-2.4,0-4.3-1.9-4.3-4.3c0-2.4,1.9-4.3,4.3-4.3C24.5,1.4,26.4,3.3,26.4,5.7'/%3e%3cpath%20class='st0'%20d='M35.1,5.7c0,2.4-1.9,4.3-4.3,4.3c-2.4,0-4.3-1.9-4.3-4.3c0-2.4,1.9-4.3,4.3-4.3C33.1,1.4,35.1,3.3,35.1,5.7'/%3e%3c/g%3e%3c/svg%3e){kind=small}
--%3e%3csvg%20xmlns='http://www.w3.org/2000/svg'%20xml:space='preserve'%20style='enable-background:new%200%200%20408.1%2074.2'%20viewBox='0%200%20408.1%2074.2'%3e%3cpath%20d='M371.3%2011.7h-.4c-5.7%200-24.4%201.8-24.5%2025.2%200%2024.4%2020.5%2025.6%2024.6%2025.6h.2c2.6%200%2011.5-.5%2017.9-6.8%204.5-4.4%206.7-10.8%206.7-18.8-.1-23.4-18.8-25.2-24.5-25.2zm7.3%2040.9c-1.4%201.2-3.7%202.6-7.2%202.6h-.7c-3.5%200-5.8-1.4-7.2-2.6-3.5-3.1-5.3-8.7-5.3-16.6.1-15.5%207.8-17.8%2012.4-17.8h.7c4.6%200%2012.3%202.3%2012.4%2017.8.2%207.9-1.6%2013.5-5.1%2016.6zM75.8%2070.1c-4.5-1.7-11.1-6.6-15-11.2-4.8-5.5-16.4-20.9-16.5-21l-5.3-7c-5.1-7-10.9-14.8-16.7-19.5v51h7V36l.1.2c1.9%202.4%203.9%205%205.9%207.6%203.3%204.2%206.6%208.6%209.4%2011.8%201.9%202.2%206.9%207.5%208.3%208.7%206.4%206.1%2016.8%2010%2027.1%2010%204.5%200%208.8-.7%2012.8-2V72c-1.6.3-3.4.5-5.2.5-3.9-.2-8-.9-11.9-2.4z'/%3e%3cpath%20d='M31.7%2015.4c4.8%205.4%2016.8%2020.8%2017%2021l5.3%207c5.1%207%2010.9%2014.8%2016.6%2019.5V11.7h-6.9v26.5l-.2-.2c-1.9-2.4-3.9-5-5.9-7.6-3.3-4.2-6.6-8.6-9.4-11.8-1.9-2.2-7.3-7.5-8.7-8.7C33.1%203.8%2022.7%200%2012.4%200%207.9%200%204%20.7%200%202.1v.3c1.6-.4%203.4-.5%205.3-.5%203.9%200%207.7.8%2011.5%202.3%204.5%201.6%2011.1%206.5%2014.9%2011.2zm270.4%2022.3c-5.7-4.9-12-6.1-16.8-9.4-3.3-2.7-3.2-6.3-1.4-8.1%204.1-4.5%2012.3-2.7%2014.4-2.2%202.5.6%203.8%201.3%206.1%202.4v-5.7c-10-3-26-5.8-32.2%204.4-2.3%204.2-2.9%2011.8%203.8%2016.3%206.7%205.3%2018.3%207.8%2019.6%2012.2.9%202.4-.1%204.7-1.7%206.3-5.9%205.6-16.1%202.2-22.2-.6v6.1c6.7%203%2015.1%203.8%2022.6%202.2%205.1-1.3%2010.9-5.8%2011.7-11.5.9-5.7-.2-9.3-3.9-12.4zm37%200c-5.7-4.9-12-6.1-16.8-9.4-3.3-2.7-3.2-6.3-1.4-8.1%204.1-4.5%2012.3-2.7%2014.4-2.2%202.5.6%203.8%201.3%206.1%202.4v-5.7c-10-3-26-5.8-32.2%204.4-2.3%204.2-2.9%2011.8%203.8%2016.3%206.7%205.3%2018.3%207.8%2019.6%2012.2.9%202.4-.1%204.7-1.7%206.3-6%205.6-16.1%202.2-22.2-.6v6.1c6.7%203%2015.1%203.8%2022.6%202.2%205.1-1.3%2010.9-5.8%2011.8-11.5.7-5.7-.4-9.3-4-12.4zM235.8%2061.1h32.1v-5.8h-21v-16h16.8v-5.6h-16.8V18.9h21v-5.8h-32.1zm-92.2-23.4c-5.7-4.9-12-6.1-16.8-9.4-3.3-2.7-3.2-6.3-1.4-8.1%204.1-4.5%2012.3-2.7%2014.4-2.2%202.5.6%203.8%201.3%206.1%202.4v-5.7c-10-3-26-5.8-32.2%204.4-2.3%204.2-2.9%2011.8%203.8%2016.3%206.7%205.3%2018.3%207.8%2019.6%2012.2.9%202.4-.1%204.7-1.7%206.3-5.9%205.6-16.1%202.2-22.2-.6v6.1c6.7%203%2015.1%203.8%2022.6%202.2%205.1-1.3%2010.9-5.8%2011.8-11.5.7-5.7-.4-9.3-4-12.4zM77.4%2061.1h32.2v-5.8H88.5v-16h16.8v-5.6H88.5V18.9h21.1v-5.8H77.4zm96.2-48.5h-21.1v49.1h11.2v-3l-.2-15s16.8%201.1%2021.9-5.7c3.7-4.3%204-11%202.4-16.4-2.1-6.1-8-8.9-14.2-9zm2.4%2022.1c-3%203.3-8.1%202.8-12.5%202.5V18.9s9-2%2012.8%203c2.1%202.7%202.2%209.4-.3%2012.8zm49%203.2c3.6-4.2%203.9-10.8%202.4-16.1-2-5.9-7.8-8.7-13.9-8.8h-20.7v48.1h11l-.1-17.7s2%20.2%205.3%200l10.6%2017.8h12.1l-12.2-19.8c2-.8%204.3-1.9%205.5-3.5zm-8.9-3.2c-3%203.2-8%202.8-12.2%202.5v-18s8.8-2%2012.5%202.9c2.1%202.7%202.2%209.3-.3%2012.6zM402%2050.4c-3.5%200-6.3%202.7-6.3%206.1%200%203.4%202.8%206.1%206.3%206.1%203.3%200%206.1-2.6%206.1-6.1%200-3.4-2.8-6.1-6.1-6.1zm0%2011.5c-3.1%200-5.7-2.3-5.7-5.4%200-3%202.5-5.4%205.7-5.4%203%200%205.5%202.5%205.5%205.4%200%203.1-2.5%205.4-5.5%205.4z'/%3e%3cpath%20d='M403.7%2056.5c.2-.2%201.1-.5%201.1-1.7s-.8-1.9-2.2-1.9h-3.3v6.8h1.1V57h1.9c1.1%200%201.4.5%201.4%201.7%200%20.5%200%20.8.2%201.1h1.3c-.3-.3-.3-1.1-.3-1.9-.1-1.1-.7-1.4-1.2-1.4zm-1.2-.5h-2v-2.2h2c.6%200%201.3.1%201.3%201.1-.1.7-.5%201.1-1.3%201.1z'/%3e%3c/svg%3e){kind=small}
